339-532-8334 ~ robin@rgcolesandco.com

Robin G. Coles
is a member of:

Robin G. Coles is an independent copywriter and consultant with more than 20 years experience in business-to-business, business-to-consumer, high tech, healthcare, telecommunications, financial, hospitality and nonprofits.

Robin  has worked with many major companies including Lotus (now IBM), Philips Electronics, South Shore Hospital, NYNEX (now Verizon), PictureTel (now Polycom), PAREXEL, Channel Capital Research LLC.

Robin has seen first hand how documentation efforts impact both in-house and customer productivity.  She has helped clients understand the risks of releasing new versions of a product with incomplete documentation. Her track record of success includes:  

for both technical and non-technical audiences.  IT projects successfully undertaken include created, updated and revised databases, web sites, web content and technical manuals.  

As a teacher/trainer she has taught programs such as train-the-trainer, writing, dress for success, and entry level computer courses. Students ranged from Welfare-to-work programs, Domestic Violence shelters, at her local community college with the average student age 50, and helped other non-technical employees feel more comfortable with their computer, therefore increasing productivity. 

Prior to becoming an independent copywriter and consultant, Robin spent 10 years at Honeywell Bull with the last 5 years as a software support specialist.  She also has a certification as an Image Consultant, and during the dotcom bust, managed a fine dining restaurant with her son. Robin holds a B.S. in Management Information Systems from Northeastern University.

What she offers...

Robin is available for optimization and copywriting work.

All her work is focused on helping companies and organizations optimize their databases, web sites and technical manuals.

Her core skills are databases, technical writing, web site copywriting, interviewing and optimization.

Reach Robin by email at robin@rgcolesandco.com.